Attention


  • Installation and debugging of LTECH products should be conducted by the professionally qualified person.
  • LTECH products is non-waterproof(except the special models) ,so please avoid being subject to sunlight and rain. Please use a waterproof box if products are installed outdoors.
  • Favorable heat dissipation conditions are capable of prolonging service life of LED controller ,so please install products in the airy environment.
  • Please check output voltage of the LED power supply whether it is in line with the working voltage of products.
  • Wires diameter size used must be able to load the LED lights enough with which it connects, and make sure the wiring is solid.
  • Before switching on the power, please make sure all wiring is correct in order to avoid any damages to LED lights.
  • If a fault occurs, don’t attempt to fix the product personally. If in doubt, please contact the supplier.

Warranty Agreement


  • If a fault occurs, don’t attempt to fix the product personally. If in doubt, please contact the supplier

    Free warranty

    1.LTECH controller: under warranty for 5 years from the date of purchase against any quality problems and free for repairing or replacement service.

    2.LTSYS Driver: under warranty for 3-5 years from the date of purchase against any quality problems and free for repairing or replacement service.

    3.Xiaolei Smart Home: under warranty for 2 years from the date of purchase against any quality problems and free for repairing or replacement service.

    Paid warranty

    It requires appropriate payment of material cost for  products exceeded a regulation to guarantee period.

  • Following conditions are not within the guarantee range of free repairing or replacement service.

    a.Damages caused by human reasons ,such as excess voltage ,overloading and improper operation, etc.

    b.Products appearance are seriously damaged or out of shape.

    c.Damages due to natural disasters and force majeure.

    d.Warranty label and unique bar code label of products have been damaged.

    e.Upgraded products.

    f.Other problems caused by inappropriate match or integration with LTECH products.

  • Repair or replacement provided is the only one remedy to the customer. LTECH doesn’t accept any liability for incidental damages.
  • The right of amending or adjusting to the warranty only belongs to LTECH, Both amendments and adjustments are acknowledged only by written statements that release.
  • Please return defective products to LTECH distributors or LTECH factory.

Product contents is subject to change without further notice. If the contents differ from the function that you use, please base on real subjects. If in doubt, welcome to consult with authorized distributors.